Terms of Service
Welcome to KollabKit. By accessing or using our platform at kollabkit.com or app.kollabkit.com (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using the Service.
If you do not agree to these Terms, do not access or use the Service.
1. About KollabKit
KollabKit is an AI-powered media kit generator for content creators. The Service allows creators to connect their Instagram account, generate shareable media kits with real engagement data, and use these kits to secure brand collaborations.
2. Eligibility
You must be at least 18 years old to use the Service and enter into a binding agreement. By using KollabKit, you represent and warrant that you meet this requirement. If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.
3. Account Registration
To access most features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your login credentials
- Notify us immediately of any unauthorized access to your account
- Be responsible for all activity that occurs under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Subscription Plans & Billing
KollabKit offers the following plans:
- Free Plan — ₹0/month. Includes one media kit with core features.
- Pro Plan — ₹499/month. Includes unlimited updates, brand inbox, custom rate card, and more.
- Agency Plan — ₹1,999/month. Manage up to 20 creator profiles.
All paid plans are billed monthly on a recurring basis. By subscribing to a paid plan, you authorise KollabKit to charge your chosen payment method via Razorpay on each billing date.
Prices are in Indian Rupees (INR) and inclusive of applicable taxes. We reserve the right to change pricing with 30 days' notice to existing subscribers.
5. Payments via Razorpay
All payment transactions on KollabKit are processed by Razorpay Software Private Limited ("Razorpay"), a third-party payment gateway. By making a payment, you also agree to Razorpay's Terms of Service and Privacy Policy.
KollabKit does not store your card details, UPI IDs, net banking credentials, or any other sensitive payment information. All payment data is handled exclusively by Razorpay in accordance with PCI-DSS standards.
Supported payment methods include credit/debit cards, UPI, net banking, and popular wallets.
6. Cancellations & Refunds
Cancellation: You may cancel your subscription at any time from your account dashboard. Your plan will remain active until the end of the current billing period. No partial refunds are issued for unused days.
Refunds: Payments are generally non-refundable. However, if you experience a technical issue that prevents access to a paid feature for more than 72 consecutive hours, you may request a prorated credit. Submit refund requests to support@kollabkit.com within 7 days of the charge.
We reserve the right to issue refunds at our sole discretion.
7. Instagram Data & Third-Party Services
KollabKit connects to Instagram's official API (Meta Graph API) to fetch your public profile data and insights. By connecting your Instagram account, you grant KollabKit read-only access to your profile data. You can revoke this access at any time through your Instagram settings.
We do not post, comment, or take any action on your behalf on Instagram. We never request your Instagram password.
8. Acceptable Use
You agree not to:
- Use the Service to create fraudulent, misleading, or deceptive media kits
- Misrepresent follower counts, engagement rates, or any metric
- Resell, sublicense, or distribute access to the Service without permission
- Attempt to reverse-engineer, scrape, or copy the platform
- Use the Service for any unlawful purpose
Violation of these rules may result in immediate account termination without refund.
9. Intellectual Property
All content, branding, code, and design elements of KollabKit are the intellectual property of KollabKit and its licensors. You may not reproduce, modify, or distribute any part of the Service without written permission.
You retain ownership of all content you provide (profile data, bio text, rate card entries). You grant KollabKit a limited, non-exclusive licence to display this content as part of your media kit.
10. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that brand deals will result from use of the platform.
Instagram data is sourced from Meta's API and is subject to their availability and accuracy. We are not responsible for discrepancies between displayed metrics and actual platform data.
11. Limitation of Liability
To the maximum extent permitted by law, KollabKit shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you shall not exceed the amount you paid us in the 3 months preceding the claim.
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.
13. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or via an in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the new Terms.
14. Contact
Questions about these Terms? Contact us at support@kollabkit.com.